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Citescape Updates
January 16, 2007
Well, it seems that I write about failed products or services here just a little bit too much. I've noticed a lot of incoming traffic here looking for info on Citescape. My last few postings on Citescape have been about problems with our services. I wanted to give a few updates on how our service has been running here at $WeMakeLegalResearchSoftware to better reflect the service that we've been getting.
Long story short, it's been going perfectly. The speed is phenomenal, the price is right and nothing's filtered. That's right, you can grab the latest Linux ISOs and large open source apps from BitTorrent without worry that you're going to have a huge hit in performance.
The stability is amazing compared to my experiences with Charter. Our last notable issue was back in November, and we haven't had so much as a hiccup since then. So, if you're looking for a top notch ISP here in the St. Cloud, Minnesota (MN) area - be sure to give them a try!
David: I want to hear about how gaming works over their connection. I get really great ICMP ping times here, but I've obviously never had the chance to try gaming with this link.
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More Fun With Charter
October 30, 2006
Well, I had to go and ruin it for myself - didn't I? I was mentioning the other day how much we were loving Citescape at work... and it seems to have come back to bite me. Since I'm in a kind of out of the way spot and in an apartment - we can't get Citescape service.
Somewhere around noon yesterday I began getting high packet losses on my Charter account. Then somewhere around 06:00P (when I was sitting down to do my management homework) it hit. 67% packet loss, and no viable routes. So, I sat down and called Charter. I had forgotten the idiocy that is rampant there. I call in, just to report that they're having network issues and I'm stuck on the phone for half a freaking hour. "Well, is the cable plugged in? Did you reset the modem? Oh, you can't have the modem plugged into a router for this - I need you to plug it into a computer. What's the MAC address?" all myriad of things that were completely unnecessary.
Here's how it should have played out. "(introductory niceties) May I have your account number? (have software check network weather in area denoted by account (you are keeping an eye on this - right?)) Oh my, there is high packet loss on that whole network segment.". Done. Simple, eh?
Silly monopolies.
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